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Hylands Estate – Chelmsford 2025

28th November 2025 to 3rd January 2026

Event Information

Dates: 28th November 2025 to 3rd January 2025

Times: First Entry is 16:30h and then slots every 15 minutes

Pre-booking Required: Yes

Ticket Types Available: Adult (16 and over), Child (3-15), Infant (Under 3)

Ticket Bands Available: Off Peak and Peak Tickets Available. Tickets available from £12.00 per adult and from £8.50 per child. Infants are free.

Location: Hylands Estate (Writtle Entrance off of Greenbury Way – A414), CM2 8FS – Follow signs for Hylands Park NOT Hylands House (No access to the event from the London Road Entrance)

Enquiries: The event is organised by Enlightened Moments and all enquiries should be made via the contact details on this website. The event is not managed by Hylands Estate and the estate team will be unable to assist you with your enquiries.

Refund Policy: Orders can only be cancelled and refunded or exchanged during the 24 hour cooling off period from the time of booking, after which orders are strictly non-refundable unless the event is cancelled by Enlightened Moments. Orders can be cancelled and exchanged for a voucher/credit up to 14 days before the day of the event. Rebooking vouchers are valid for 24 months from date of issue and can be used for any Enlightened Moments Event. Individual tickets cannot be be exchanged or refunded and this policy only applies to the whole order/booking.

Flexible upgrade: Orders can be upgraded at the time of booking using the flexible upgrade option; allowing orders to be cancelled and exchanged for a rebooking voucher up to 24 hours before the event instead of the standard 14 days.

Full terms and conditions available here

Please select a date and time slot to find available tickets

1. Choose a date

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2. Choose a time

16:30
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3. Choose ticket types

Fri 28 Nov 2025 16:30


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Upgrade to Flexible Tickets?

For just £2.00 per ticket, enjoy extra flexibility and peace of mind:

  • Change your booking up to 24 hours before the event
  • Unlimited changes – change as often as needed
  • No change fees – normally £1.50 per ticket
  • Peace of mind if plans change

£2.00 per ticket

Entry into Enlightened is by pre-booked ticket only. Tickets are strictly limited for each time slot and date and must be booked in advance. Tickets are non-refundable and non-transferable. Please ensure you have selected the correct date and time for Enlightened before completing your booking. As soon as you’ve completed the purchase of your tickets you will be shown your order number (please make a note of this) as well as a link to download your tickets immediately. You can also use your order number and email address to access your tickets via the “My Tickets” section of our website.

What People Say About ENLIGHTENED Trails

Emily Mudie

We’d not been before but knew it would be amazing from the videos on social media. It really was spectacular and I would highly recommend to everyone, not just families.

Hannah Usher

Fantastic hour spent. Enjoying a well orchestrated, imaginative and a true Christmas experience. The interactive side makes this stand out from so many other walks. The fairies make the whole thing just so magical ..... go and see for yourselves ...

Dawn Scrafield-Griffiths

It was an amazing experience. So well organised. Lovely guides along the way who were fun and added to the event.

Jaime Parker

First time to Enlightened at Hylands Park. Well worth the money for an lovely fun magical experience. Nice interactive parts for kids and adults. Really well done, would return again!

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FREQUENTLY ASKED QUESTIONS & EVENT INFORMATION

Do I need to pre-book?

Yes, tickets are limited for each time slot so must be pre-booked to guarantee entry and avoid disappointment.

How do the time ticket slots work?

Please arrive at the time you have booked for. Tickets are available every 15 minutes from the event opening time.

Are their different ticket prices for different days?

Yes, there are different ticket prices depending upon which day amd time you wish to attend. We offer Off-Peak and Peak tickets for Enlightened. Ticket pricing for each day can be found on the booking page for each event.

Do children need to pay?

All children must book a ticket. Children under the age of 3 are free of charge but must still book a ticket. There is a charge for children age 3-15 years. Children 16 and over pay the adult price.

Is there a discount for Carers?

Yes, we permit one free carer per party where required.

Please note that the carer must be accompanying a paid for ticket holder. Only one carer is ticket is permited per paid for ticket holder. 

Upon arrival the carer ticket holder must show one of the following pieces to the check in staff:

  • Disability Living Allowance (DLA)
  • Attendance Allowance (AA)
  • Blind Persons Registration
  • Personal Independence Payment (PIP)
  • Armed Forces Independence Payment (AFIP)
  • CredAbility’s Access Card with +1 symbol
  • CEA Card
Will there be strobe or flashing lights?

There will be pulsating and flashing light effects across all sections of our light trails (with additional haze/smoke effects at various points). Customers with motion sensitivity are also advised there are sections of the trail with slow motion lighting effect.

Are dogs allowed into the event?

Unfortunately, dogs are not permitted to attend many of trails, except at Hylands Estate and Markshall Estate where well behaved dogs are welcome so long as they are kept on a lead.

How will my tickets arrive?

As soon as you’ve completed the purchase of your tickets you will be shown your order number (please make a note of this) as well as a link to download your tickets immediately. You can also use your order number and email address to access your tickets via the “My Tickets” section of our website.

Do I need to print my tickets?

No, all you need to do is download your tickets on your mobile device and then show the QR code for each ticket to the stewards upon arrival.

Can my tickets be changed or cancelled?

FOR CUSTOMERS WHO HAVE NOT BOOKED OUR FLEXIBLE UPGRADE TICKET

Orders can only be cancelled and refunded or exchanged during the 24 hour cooling off period from the time of booking, after which orders are strictly non-refundable.

Orders can be cancelled and exchanged for a voucher/credit up to 14 days before the day of the event. Rebooking vouchers are valid for 24 months from date of issue and can be used for any Enlightened Moments Event. Individual tickets cannot be be exchanged or refunded and this policy only applies to the whole order/booking. Please visit the MY TICKETS section of our website to amend your booking up to 14 days before the day of your event.

FOR CUSTOMERS WHO HAVE BOOKED OUR FLEXIBLE UPGRADE TICKET

Orders can be upgraded at the time of booking using the flexible upgrade option; allowing orders to be cancelled and exchanged for a rebooking voucher up to 24 hours before the event instead of the standard 14 days.

What happens if I can't attend?

Tickets for Enlightened are stricly NON-REFUNDABLE

FOR CUSTOMERS WHO HAVE NOT BOOKED OUR FLEXIBLE UPGRADE TICKET

Orders can only be cancelled and refunded or exchanged during the 24 hour cooling off period from the time of booking, after which orders are strictly non-refundable.

Orders can be cancelled and exchanged for a voucher/credit up to 14 days before the day of the event. Rebooking vouchers are valid for 24 months from date of issue and can be used for any Enlightened Moments Event. Individual tickets cannot be be exchanged or refunded and this policy only applies to the whole order/booking. Please visit the MY TICKETS section of our website to amend your booking up to 14 days before the day of your event.

FOR CUSTOMERS WHO HAVE BOOKED OUR FLEXIBLE UPGRADE TICKET

Orders can be upgraded at the time of booking using the flexible upgrade option; allowing orders to be cancelled and exchanged for a rebooking voucher up to 24 hours before the event instead of the standard 14 days.

Where is the parking?

Please see the following information regarding parking at our events as each event is different:

At Enlightened at HYLANDS ESTATE - Parking is included and should be accessed via the Hylands Park entrance, not the Hylands House entrance. Please follow the AA signage.

At Enlightened at MARKSHALL - Parking is included, please follow the signs to Markshall Estate.

At Enlightened at STAUNTON FARM - There are different parking options as follows:

Free parking - In the Country Park car park, a few minutes walk away from the entrance to Staunton Farm.

Premium parking - Limited premium car parking spaces are availbe to purchase when booking your ticket. Premium parking is strictly limited and is in the main Staunton Farm car park,

Blue Badge parking - Located at the Staunton Farm car park.

 

Is it wheelchair/pushchair friendly?

Our trail makes use of the paths around the properties, however these may be gravel in places and have a slight incline/decline at times. It is accessible for wheelchairs and pushchairs, but will get muddy!

 

 

Is site re-entry allowed?

Re-entry is not permitted.

Can we arrive earlier in the day for the event?

No. You will not be admitted before your timed ticket slot, please ensure you arrive no earlier than your allocated slot. If you arrive earlier than booked, you will be turned away to ensure smooth entry for guests who have booked for that time.

Our timed ticket is for 5.00pm, can we stay all evening?

We estimate that each party will take up to 1 hour to enjoy the trail.

How far is the walk around the Enlightened trail?

The Enchanted trail is approximately 1 mile in length. We estimate that the trail will take you around 1 hour to complete depending upon how long guests dwell at the installations.

What happens if it is raining or snowing?

Unless the weather presents a safety issue, the event will go ahead in all conditions (rain or shine!) so please come prepared. We suggest you wrap up warm and wear appropriate footwear for the winter weather.

In extreme weather conditions where a safety issue is presented, notification of cancellation will be emailed to all ticket holders and also posted on our website and social media channels.

Will refunds be offered if the event is cancelled due to poor weather conditions?

If Enlightened has to cancel the event before the advertised start time then full refunds will be offered or you can rebook for another date, subject to availability.

What is there to see at Enlightened

This is a night-time outdoor attraction that illuminates a dedicated trail of light around the grounds of the venue. On the trail there are numerous static and interactive light up attractions with an enchanting soundscape. The Enlightened trails have been newly designed for 2025 with even more installations. Refreshments and toilet facilities will be available.

Are refreshments included in the price of the ticket?

No, refreshments are not included in the price of the ticket but the food vendors do accept cash and card payments.

Will Father Christmas be at Enlightened?

No, Father Christmas is very busy at this time of year and is not planning to visit Enlightened

Is the event dark in places?

Please note, due to the type of the event, some areas of the site will have limited lighting. Please keep to the illuminated pathways at all times and keep track of younger visitors. Paths are uneven in places and may be slippery under foot in poor weather, so please wear suitable footwear. We advise visitors to wrap up warm as the event takes place throughout the grounds with no indoor shelter.

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